Privacy Policy
Effective date: 2026-11-11
The trust of our users comes first. Rindelo – IP Lookup follows clearly set principles and is transparent about the way information is handled. Here we explain which data categories we collect, what we collect them for, and the safeguards in place when our application is used.
1. Information We May Collect
Providing a dependable service and making ongoing improvements may call for the processing of a small, purposeful range of data:
- App-health information: diagnostic reports produced automatically, error records, and measures of system stability.
- Non-identifying interaction statistics: data showing how you engage with the application's features, without identifying you, which informs our improvement priorities.
- Device and surrounding conditions: common details, including device model, operating system version, and network conditions, that influence how the application performs.
- Contributions you submit voluntarily: attachments, messages, or content you decide to share with the support team or during feedback programs.
2. Reasons for Data Processing
We handle data with specific, legitimate purposes in mind. The information helps us to:
- Ensure the continuing, uninterrupted functioning of Rindelo – IP Lookup and supply updates promptly.
- Understand usage patterns in order to improve interface design, smooth out difficulties, and enhance responsiveness.
- Supply prompt and precise assistance, investigate reported incidents, and solve technical problems.
- Comply with legal duties, including relevant rules on the protection of personal data and consumers.
3. Circumstances for Data Sharing
Your personal information is regarded as confidential. Selling it or sharing it for marketing or financial benefit is not part of our practices. Disclosures occur only under the conditions below:
- Supporting vendors: we may use authorized service providers for cloud hosting, analytics tools, or infrastructure. These providers are subject to stringent data-processing agreements prohibiting any use for secondary purposes.
- Legal demands and safeguarding interests: disclosure may be made when required to satisfy a court order, legal investigation, or other governmental request, or to safeguard users' legitimate interests and maintain the platform's integrity.
4. Data Retention and Removal
The length of storage is determined by proportionality and need. We retain information solely for the period in which it is needed for the purposes covered by this policy, such as supporting our services, dealing with potential disputes, enforcing our terms of use, and complying with legal record-keeping requirements. Once those retention periods have passed, we remove the data permanently or make it irreversibly anonymous.
5. Policy Concerning Minors
Rindelo – IP Lookup is built for adults and a general audience. We do not intentionally store personal information from children under 13, nor do we actively collect it. Should we become aware that it was received inadvertently, we will promptly take action to remove that information from our systems.
6. Exercising Your Data Rights
Privacy legislation may grant you certain rights in respect of personal information, according to the laws applicable to you. This includes the GDPR, CCPA, LGPD, and other relevant legal frameworks. Where those rights apply, you may be able to:
- Obtain confirmation about whether we process your data and ask for a portable copy of the information.
- Request that incorrect information be amended and missing information be added to make it complete.
- Ask us to delete information once it is no longer needed or when your consent is withdrawn.
- Limit certain processing activities, or object to them, when they do not accord with your preferences.
You can submit a request about these rights through the official means of contact given below.
7. Contact Information
Please contact us with your questions, suggestions, or matters concerning privacy. Correspondence should be sent to:
Email: support@RindeloIPLookup.com